A Lesson from Grandma

Published: 17/12/2011

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Tip on How to Influence Others

A Lesson from Grandma

It's easy to forget the personal touch in today's high tech world of e-mail, form letters, and receipts featuring happy faces that say, "Thank you". That's why now, more than ever, you can have greater impact with colleagues and customers when you go the old fashioned route. Differentiate yourself by consistently sending brief hand written notes of thank you, congratulations, or it was a pleasure meeting you. Hand address the envelope and lick the stamp. Amidst all the bills, correspondence, and flossy junk mail, your note will foster the friendly feelings of getting a letter from Grandma.

Today's chuckle:
We have enough youth, how about a fountain of smart?

Jeff Mowatt, B.Comm., CSP is a professional speaker and best-selling author who works with organizations who want to strengthen customer loyalty, increase spending per customer, and recharge customer service teamwork. To inquire about engaging Jeff for your team, email us at info@jeffmowatt.com or call toll free 1-800-JMowatt (566-9288). Web: www.JeffMowatt.com